Why is my Fitbit not working?
From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop.
Try turning Bluetooth off and on again.
From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.
If all else fails, try uninstalling and reinstalling the Fitbit app..
How do I reset my Fitbit?
On your device, open the Settings app > About > Clear User Data. On your device, open the Settings app > About > Factory Reset….To erase your data from your device:Connect Ace 2 to the charging cable. … Open the Settings app > Clear User Data. … When prompted, press the screen for 3 seconds and release.
How do I fix my Fitbit?
How to Fix Fitbit ProblemsClean the connections. … Try a different outlet or charger. … Replace the cable. … Move closer to your phone. … Check the Bluetooth connection. … Disconnect other Bluetooth devices. … Close the Fitbit app. … Check for Fitbit updates.More items…•
What do I do if my Fitbit app won’t open?
Learn moreDouble check that your Fitbit app is up-to-date.Log out of your Fitbit app.Force quit the app.Turn off the Bluetooth.Shut off your phone and turn it on after 1-2 minutes.Turn on the Bluetooth.Log back into your Fitbit app.
How many years does a Fitbit last?
2 yearsPlease don’t make your existing customers who are your brand ambassadors pay for your mistakes. They were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years.
Why won’t my Fitbit turn on or charge?
The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger. The device isn’t connected securely to the charging cable, or you’re using a charging cable that came with a difference device or from another retailer.