Question: Why Would My Fitbit Stop Working?

Can a Fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it.

Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty..

How do you reset your Fitbit?

What should I know about using the Fitbit app on my Android phone?…How do I erase my Fitbit device?Connect Ace 2 to the charging cable. … Open the Settings app > Clear User Data. … When prompted, press the screen for 3 seconds and release.

How long do Fitbits typically last?

five daysMost Fitbit devices can be worn continuously for up to five days without needing a charge, and they will remind you before it’s time for a charging session with on screen battery icons, flashing LED lights, and even audio prompts.

Can a Fitbit battery be replaced?

By replacing your Fitbit battery with a TAE replacement, you will be able to expect up to 4 days of life! Simply pop off the back, black plastic cover and you will have access to the battery. Solder the new battery to the existing wiring.

Why does my Fitbit say no device found?

Troubleshooting steps On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on. … If your Fitbit device doesn’t sync, restart your Android phone. Open the Fitbit app.

How do I reset my dead fitbit Alta?

How to reset a Fitbit AltaConnect the tracker’s charging cable by squeezing both clamps and affixing it to the back of the unit.Plug the charger into a USB port.Press the button on the USB connector three times in fewer than eight seconds. Pause for about a second between each press.

How do I know if my Fitbit is charging?

Hold the end of the charging cable near the port on the back of the watch until it attaches magnetically.Make sure the pins on the charging cable lock securely with the port. The percent charged appears on the screen.

Can I delete my Fitbit account and start over?

You can delete your Fitbit account at any time on the Fitbit mobile app or website. After you choose to delete your account, you have one week to change your mind, and then all data is deleted from your account within 30 to 90 days.

Can you find a dead Fitbit?

Use a Bluetooth-tracking app Apps like Find My Fitbit (available for both iPhone and Android), Fitbit Finder (iOS only), and Bluetooth Finder (Android) are apps that use the Bluetooth signal from your Fitbit to help you locate it.

What do I do when my Fitbit battery dies?

Therefore, I’d recommend trying the following:Log out of your Fitbit App.Force quit the App.Restart your Charge 2, 3 times in a row.Turn off the Bluetooth.Shut off your phone and turn it on after 1-2 minutes.Turn on the Bluetooth.Log back into your Fitbit App.Update the Firmware version of your Charge 2.More items…

Do Fitbits eventually die?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy and lazy.

What is better Fitbit or Apple Watch?

The Apple Watch has more smart features While the Fitbit focuses on health tracking, the Apple Watch is the better package if you also want a designated smartwatch. You’ll get more third-party apps, much tighter integration with the iPhone and faster performance overall.

Can I give my Fitbit to someone else?

Yes, temporarily or permanently. Each Fitbit must be synced to the Fitbit app using one’s credentials. After it has been synced, then that device will give tracking stats to the logged in user.

How do I revive a dead Fitbit?

EdsonFitbitPress and hold the three buttons on your Fitbit for up to 20 seconds.Once the logo is shown on the screen and then disappear, release the bottom button and hold the other two until you hear a strong vibration.More items…

Why won’t my Fitbit turn on or charge?

The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger. The device isn’t connected securely to the charging cable, or you’re using a charging cable that came with a difference device or from another retailer.

What happens if your Fitbit won’t charge?

If your Fitbit won’t charge properly, there are a number of things you can try to get it working again. Make sure the Fitbit’s charging contacts are clean, dry, and seated properly in their charger. If possible, try to restart your Fitbit, or use a different charger.

What to do if your Fitbit stops counting steps?

Learn moreLog out of your Fitbit App.Force quit the App.Turn off the Bluetooth.Shut off your phone and turn it on after 1-2 minutes.Turn on the Bluetooth.Log back into your Fitbit App.Set up your Charge 2 as a new device.